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Notice Of Privacy Practices
Downloadable Brochure
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Notice
Of Privacy Practices |
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THIS
NOTICE DESCRIBES YOUR PRIVACY RIGHTS AND HOW YOUR
PERSONAL HEALTH INFORMATION MAY BE USED &
DISCLOSED BY OUR PHARMACY.
PLEASE REVIEW IT CAREFULLY AND ASK US ANY QUESTIONS.
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Protecting Health
Information |
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Our Pharmacy
is required by the Personal Information Protection
& Electronic Documents Act of 2000 (“PIPEDA”),
and applicable provincial legislation, to maintain
the privacy of your personal information. This includes
your medical records as well as other health and
personal information that identifies you and includes
any information we keep, use, or disclose in any
form (electronic, written or verbal). At Greenhills
Pharmacy Ltd., we believe that your personal
information is just that: personal: we are committed
to keeping it private and to respecting your confidentiality.
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Our Use of Your
Information |
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Your personal
information may be used for health and administrative
purposes: |
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- Health purposes
such as providing, coordinating, or managing
your health care by one or more health care
providers.
Examples include when we contact your physician
or other health care providers to obtain refill
authorizations, ask questions about medication
doses, inform them of potential drug interactions,
or determine validity of prescriptions. This
may happen at the time of the prescription or
later during your therapy. We may also use and
disclose your information when your physician,
health care provider, or another pharmacy contacts
us and says that you have requested them to
provide health care services. We may also report
an adverse drug reaction to the government or
a drug manufacturer.
- Administrative
purposes such as payment and utilization activities.
Examples include obtaining payment for services,
confirming health plan coverage, and billing
activities. We may electronically bill your
insurance company or government health plan
at the time we fill your prescriptions. Insurance
companies or government health plans may also
contact us about services we provide to you
to permit a review that will ensure cost-effective
use of your drug plan. We may also look your
personal information to evaluate how well our
Pharmacy provides services to you.
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We may also use your
personal Information to provide you with refill
reminders, information about medications or services
you receive through our Pharmacy; or notices of
health screenings, special events, or other wellness
activities we may conduct.
Greenhills
Pharmacy Ltd. may also disclose your personal
information in the following circumstances: in response
to a court decision or order, or as required by
law (such as reporting the abuse of persons, infectious
diseases and other dangers to public health). Any
other uses and disclosures other than the above
will be made only with your authorization. You may
revoke such authorization in writing and we are
required to honour and abide by that request, except
for actions we have already taken relying on your
authorization. |
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Your Rights |
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You have the following
rights with respect to your personal information,
which you can exercise by presenting a written request
to our Pharmacy’s Privacy Officer: |
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- You have the right
to know what information is being collected
about you, the purposes for which the information
is being collected, how the information will
be used and to whom the information will be
disclosed.
- You have the right
to get access to and request corrections to
your personal information.
- You have the right
to complain about the pharmacy’s personal information
practices.
- You have the right
to obtain a paper copy of this notice.
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This notice is effective as
of January 1, 2004 and we are required to abide
by the terms of the Notice of Privacy Practices.
We reserve the right to change the terms of our
Notice of Privacy Practices and to make the new
notice provisions effective for all protected health
information that we maintain. We will post any revised
notice in our pharmacy and you may receive a written
copy of a revised notice by requesting orally or
in writing. If you believe your privacy protections
have been violated, you have the right to file a
formal, written complaint with us at the address
below, or with the Office of the Privacy Commissioner
of Canada. |
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Michael
Semchism , Privacy Officer Greenhills Pharmacy Ltd.2335
Main St. London, ON N6P 1A7The Privacy Officer is
an employee of our Pharmacy entrusted with overseeing
and ensuring privacy issues within our operations. |
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Office of the Privacy
Commissioner of Canada112 Kent St, Ottawa, ON K1A
1H3 Telephone: 1-613-995-8210Toll-free:1-800-282-1376
Fax: 1-613-947-6850 Email: info@privcom.gc.com
Web site: www.privcom.gc.ca |
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